WS_FTP Professional Support

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WS_FTP Getting Started Tour

In-depth tour to get you working with WS_FTP Professional in no time. [SWF format]
English | German | French

WS_FTP Professional 2007 Getting Started Guide

A printable guide to help you in configuring and using WS_FTP Professional 2007.
(PDF format) Get Acrobat Reader

WS_FTP Professional Tools Guide

(Includes Scheduler, Synchronize & Scripting Utilities plus the Command Line Interface)
Introduces the tools found in WS_FTP Professional that can help you automate regular FTP tasks, troubleshoot problems, verify transfers, and customize the way you work with WS_FTP Professional.

WS_FTP Professional Security Guide

Describes the security protocols SSL, SSH, and OpenPGP and how to configure WS_FTP Professional to use these protocols.

WS_FTP Professional Release Notes

See what's new in the 2007 version of WS_FTP Professional [HTML format].
English | German

WS_FTP Professional 2006 Workspaces Tutorial

A Flash presentation introducing you to setting up and working with Workspaces in WS_FTP Professional 2006.
[SWF format, opens in new window]

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Contact Technical Support

Technical Support is available to registered owners of Ipswitch products which are within warranty (30 days from date of purchase), or covered by an active Service Agreement. Contact us via email or telephone. Click here to purchase a Service Agreement, which includes 12 months of unlimited support and all upgrades.

New to WS_FTP Professional?

  • eBay Guide
    Step through the process of uploading pictures for your eBay auction using WS_FTP Professional .
  • Online Auction Guide [on FTPplanet.com]
    An online auction resource site providing a list of online auction sites, reviews of graphic hosting sites, seller tips and much more.
  • How do I build my website?
    Need help building a web site? Check out this article.

WS_FTP Professional Forum

Ipswitch has created this forum to enable you to share WS_FTP Professional product ideas and experiences with other users online. The Forum is generally unmoderated, but we will occasionally post comments. If you require direct Ipswitch assistance, please contact technical support below.

Patches and Upgrades

Registered users for the current major version of a product may obtain patches and minor updates within that version. Upgrades to the next major version of a product are available only  under warranty or Service Agreement.

User's Guide

Download our User's Guide in PDF format.

WS_FTP Professional Discussion List

Communicate with WS_FTP Professional users and help other WS_FTP Professional users as they help you.
[archives of previous posts]

Links and other Information